During the restriction of movements as a result of the COVID-19 outbreak all scheduled meetings listed on the North Yorkshire Partnership website will not be taking place or will be carried out virtually. For further information please contact the named contact for the relevant meetings or email

*** Links to accessible information and translations into community languages can be found by clicking here ***

Warm and Well in North Yorkshire

Warm and Well in North Yorkshire logo

                        KeyRing logo






Feeling cold


Warm and Well in North Yorkshire works to make sure people have warmer homes and stop people dying from the cold.





Energy company logos

Warm and Well can help you to understand the best energy deal for you. They can help you to switch energy companies and save you money.




Overdue gas bill

They can offer advice on fuel debt.

Fuel debt is when you owe money to your energy company and you are struggling to pay them.





They can help with Warm Home Discount applications

The Warm Home Discount scheme offers a one-off payment of £140 towards the energy bills of those who need it most in England, Scotland and Wales.





You will need to check that your supplier offers the warm home discount, as some smaller energy companies do not.





Light bulb Electric plugThey can offer advice on saving energy. For example, switching to LED light bulbs or turning things off when they are not being used.


Two people filling in a form


They can help you to apply for funding if you need to buy emergency fuel.

This can include coal, electric heaters, pre-payment cards and gas bottles.



Overdue energy bills


They can offer support and advice if you have had a high energy bill






They can help to arrange home visits for heating and insulation advice.




Worried personThe support they offer is available to:

  • Anyone who is worried about heating their home, or if you can’t afford your energy bills
  •  Anyone who needs support switching energy suppliers
  •  People on a low income/benefits
  • Families with young children
  • Anyone with physical or mental health issues.


Person on telephone


Anyone can get in touch with Warm and Well in North Yorkshire

Please contact them by calling 01609 767555,





You can email them on

or you can visit their website



You can download and print a copy of this information by clicking this here