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Review of wellbeing and prevention services

North Yorkshire County Council’s Health and Adult Services has been working with a range of stakeholders to look at the best use of available investment in community-based support to help adults in North Yorkshire stay well and independent in their local communities. Following extensive engagement and consultation the Council has developed a new approach which has a greater focus on supporting the growth of community assets and strengths, and achieving better outcomes for people.

This support forms part of the Council’s overall investment into targeted prevention, which aims to support people who may be at risk to help them avoid either the development of problems or the escalation of existing problems, resulting in a need for long-term support from statutory health and social care services. Future service provision will align with other North Yorkshire wellbeing and prevention programmes including Stronger Communities, Living Well and Public Health.

Following a procurement exercise we are pleased to announce that all contracts for delivery of support across North Yorkshire have been successfully awarded. The new contracts will start on 1 October 2018, and include investment from the North Yorkshire Clinical Commissioning Groups. Contracts have been awarded to the following organisations:




Age UK North Craven / Age UK North Yorkshire and Darlington


Age UK North Yorkshire and Darlington


Harrogate and Ripon CVS in partnership with Supporting Older People and Boroughbridge Community Care


Age UK North Yorkshire and Darlington


Scarborough and Ryedale Carers Resource in partnership with Ryedale Carers Support


Scarborough and Ryedale Carers Resource in partnership with Ryedale Carers Support


Age UK Selby


The new contracts will focus on enabling people to access community-based, practical support and social activities. This could include:

  • Access to information and advice on a range of different topics;
  • Signposting to more specialist services and support;
  • Attending a range of social activities; and
  • Access to low level, practical support which could include help with shopping, gardening or basic household tasks.

Based on the North Yorkshire demographics and associated risk factors, it is expected that support provided will have a focus on older people and people with physical disabilities. Support for other at-risk groups will also be made available dependent on local need.

The new contracts have been awarded to a mix of existing and new service providers who will be encouraged to work collaboratively with other voluntary groups in their areas and maintain an oversight of local wellbeing and prevention support. The Council will be working with the successful, and any outgoing, providers to ensure a smooth transition and minimise the potential for impact on people currently receiving support.

Further information about delivery of support that will be provided during the new contracts will be made available during the implementation period.

Further information about the review, including copies of the engagement and consultation reports, is available below.

If you have any queries about the review please contact the Commissioning team at

Wellbeing and Prevention engagement and consultation

The Council consulted on proposals for the best use of available investment into community-based support between 28 November 2017 and 15 January 2018. The consultation followed a review of current services and support available, undertaking a needs assessment and speaking with a wide range of voluntary and community sector organisations, including organisations that currently provide wellbeing and prevention services. Outline proposals were shared at a stakeholder engagement event in September 2017 and at a meeting of the North Yorkshire Forum for Older People. Copies of the consultation and engagement reports are available below.

Background to the review

As part of its approach to ensure that we use our available resources as effectively as possible with support in place across the county to help people stay well and independent, North Yorkshire County Council (NYCC) Health and Adult Services has reviewed how some of the funding it provides towards community-based wellbeing and prevention support for people is used.

NYCC currently provides funding towards a number of community-based wellbeing and prevention services throughout North Yorkshire which help people stay well and independent. These services deliver the following main types of support:

Review of prevention.PNG

A summary of the services and support currently funded is available for download:

 Current wellbeing and prevention contracts

These services mostly deliver support to older adults in North Yorkshire and are delivered by a number of different local voluntary and community sector organisations. They help support NYCC's approach to delivering its responsibilities under the Care Act 2014 to promote wellbeing and prevent, reduce and delay the need for statutory social care services.

They also support delivery of the following key outcome in the North Yorkshire Health and Wellbeing Strategy 2015-2020 – “People can make choices to self-manage their care to help them stay independent for longer”.

Most of the contracts for these services have been held by the same small number of organisations for many years, with services developing over time. All contracts are currently due to end on 30 September 2018, and NYCC is required to re-procure service provision, as continuing to extend these is no longer possible under EU procurement regulations. New arrangements for delivery of services will therefore need to be in place for 1 October 2018.